Navigation path

Action 1 in European Commission flag European Commission

The Commission will support Member States in developing eGovernment services designed around user needs and in ensuring inclusiveness and accessibility by: – agreeing common targets and evaluation criteria with the Member States, – organising exchanges of valuable expertise at national, regional or local level to support additional take-up, – supporting effective and concrete accessibility solutions, compliant with relevant European and international standards when available, through demonstration

Indicator Status Evidence
Has the EC organised any exchanges of experience in the field of user-centered services? Yes the EC organised two workshops (Seamless eGovernment Workshop &User-centric eServices Workshop) in December 2011.
Has the EC agreed with the Member States on common targets and evaluation criteria on the user-centered services? No
Has the EC agreed with the MS on common targets and evaluation criteria on the eAccessibility and on other  Inclusiveness dimensions (e.g. digital literacy) of public services? Yes There is therefore ongoing work on a Directive that focus on harmonisation, which means approximating the laws, regulations and administrative provisions of the Member States on web-accessibility. It lays down the rules according to which Member States shall make accessible the content of certain types of public sector websites that are defined by this measure.
Has the EC  supported the organisation of a significant number of exchanges of experience at national, regional or local level, in the field of inclusive and accessible public services, covering the various cultural or organisational contexts existing in the different parts of the EU? Yes The EC launched a number of research and deployment projects are addressing user driven services as well as inclusiveness and accessibility. These FP7 projects that will be completed and deliver final results in 2013 include: • COCKPIT: Citizens Collaboration and Co-Creation in Public Sector Service Provision, ICT FP7 — FP7-ICT-2009-4 (CP), PO: Athanassios CHRISSAFIS (CNECT.C3), total cost 4M€, contribution 2.5M€, end date: 31/12/2012 • UbiPOL: Ubiquitous Participation Platform for Policy Making, ICT FP7 — FP7-ICT-2009-4 (CP), PO: Athanassios CHRISSAFIS (CNECT.C3), total cost 2.8M€, contribution: 1.9M€, end date: 31/12/2012 • We.Gov: Where eGovernment meets the eSociety, ICT FP7 — FP7-ICT-2009-4 (CP), PO: Athanassios CHRISSAFIS (CNECT.C3), total cost 2.7M€, contribution 1.9M€, end date 30/09/2012 CNECT.H2 runs also the annual MeAC-reports. These reports present the results of a study to provide data and analysis to support the European Commission in the identification of EU-level measures that can help to progress the achievement of greater levels of web accessibility across the Member States. The aim is to provide evidence and analysis to help understand and compare the approaches followed by the European countries, with a view to identifying issues and challenges, good practices and future priorities in the web accessibility field.
Has the EC supported the MS in running a significant demonstration (or number of) for validating or promoting effective and concrete accessibility solutions, covering the various cultural or organisational contexts existing in the different parts of the EU? -