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Action 25 in European Commission flag European Commission

The Commission will facilitate the exchange of experience, encouraging re-use of successful solutions and applications and exploring new approaches to support the Member States in improving organisational processes.

Indicator Status Evidence
Have you organised any meetings to facilitate exchange of experience to support the MS in improving organisational processes? Yes The EC organized an ePractice workshop in March 2011 (Transforming Government :http://www.epractice.eu/en/events/2011-uk-transforming-government-workshop-2011) Another ePractice workshop on the topic took place October 2013
Have you facilitated the re-use of successful solutions and applications to support the MS in improving organisational processes? Yes ISA Programme 4.2.1 "Integrated Collaborative Platform – JOINUP" action aims at enabling “a more efficient interaction between now separate communities by providing a central place for collaboration” (ISA work programme, second revision 2012, Annex to section I, part 1 – Section 4.2.1.2) and 4.2.2 "Community building and effective use of the collaborative platforms" which aims at enabling and supporting “a more efficient interaction between communities by providing a central place for collaboration […]. This will both improve the user experience as collaborative tools and communities come under one roof and increase the collaboration between people involved in the design, establishment and operation of public services.” (ISA work programme, second revision 2012, Annex to section I, part 1 – Section 4.2.2.2)
Have you explored/promoted any new approaches to support the MS in improving organisational processes? Yes The EC launched the Study "eGovernment and the Reduction of Administrative Burden" (SMART 2012-0061) which will include a section on organizational processes. The final results will be published in Q2 2014