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Action 2 in Ireland flag Ireland

Member States will develop personalised online services, including functions such as monitoring the progress of transactions with public administrations.

Indicator Status Evidence
Have you developed any personalised services? Yes A range of personalised services are available, for example, www.revenue.ie services include Local Property Tax as well as personal and business tax services. See: https://www.ros.ie/rcw/login/login https://lpt.revenue.ie/lpt-web/views/login.html?execution=e1s1 http://www.ros.ie/paye/launchPAYEanytime_en.html
Are those personalised services available via multiple channels? Yes These services can be accessed over multiple channels including: face-to-face online telephone desktop apps post