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Action 18 in Latvia flag Latvia

Member States will ensure that a ‘second generation’ of points of single contact will function as fully fledged eGovernment centres beyond the requirements and areas covered by the Services Directive.

Indicator Status Evidence
Does the Point of Single Contact cover all the services foreseen in the Service Directive? Yes Freedom to Provide Services Law contains Informative Reference to the European Union Directive, indicating that law embraces the legal provisions deriving from Directive 2006/123/EC of the European Parliament and of the Council of 12 December 2006 on services in the internal market: Latvian text: http://www.likumi.lv/doc.php?id=208269 English text: http://www.vvc.gov.lv/export/sites/default/docs/LRTA/Likumi/Law_On_the_Provision_of_Free_Services.doc (page 12)
Can all the administrative processes be done through the Point of Single Contact? Yes The Investment and Development Agency of Latvia’s provides consultations for entrepreneurs according to Paragraph 4’ of Regulations on Information Exchange in Operation of the Point of Single Contact. Transactions can be performed by sending application in the format of electronic document (signed with the qualified electronic signature and time-stamped when appropriate, according to the provisions of National Electronic Documents Law) to the authority responsible for the requested service. According to the mentioned Law, electronic documents have been accepted by every public (both state and municipal) institution and replied in the same format. The electronic catalogue of PSC services: https://www.latvija.lv/lv/PPK/Direktivu-pakalpojumi/Direktivu-pakalpojumi
Does the PSC facilitate cross-border provision of services? Yes Every EU citizen with electronic signature (Trusted Service Status List is used) can order the services. Electronic documents are accepted according to Electronic Documents Law, Section 26 Latvian text: http://likumi.lv/doc.php?id=68521 English text: http://www.vvc.gov.lv/export/sites/default/docs/LRTA/Likumi/Electronic_Documents_Law.doc (English version does no include changes made in 2009, but they are no relevant to this section)