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Action 18 in Spain flag Spain

Member States will ensure that a ‘second generation’ of points of single contact will function as fully fledged eGovernment centres beyond the requirements and areas covered by the Services Directive.

Indicator Status Evidence
Does the Point of Single Contact cover all the services foreseen in the Service Directive? Yes Tech4i2 and Deloitte Points of Single Contact study
Can all the administrative processes be done through the Point of Single Contact? Yes Tech4i2 and Deloitte Points of Single Contact study All administrative processes can be accessed.
Does the PSC facilitate cross-border provision of services? Yes Tech4i2 and Deloitte Points of Single Contact study