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Action 2 in Norway flag Norway

Member States will develop personalised online services, including functions such as monitoring the progress of transactions with public administrations.

Indicator Status Evidence
Have you developed any personalised services? Yes Several personalised digital services are offered to the public in all sectors. Some examples are: Pre-filled tax return; Changing your regular GP (http://helfo.no/privatperson/fastlegeordningen/Sider/default.en-GB.aspx); My Electronic Prescriptions (https://www.mineresepter.no/MineResepter/velkommen.jsp?sprak=en); My Pension (https://applikasjoner.nav.no/dinpensjon/pselv/tilleggsfunksjonalitet/innlogging.jsf?execution=e1s1&token=e6fcec22-5969-454f-8943-27a6ee7dea63), etc. A Digital mail Box is available for all Citizens.
Are those personalised services available via multiple channels? Yes The services will normally be available through the government agency's portal, in addition to the digital mailbox or the common portal Altinn. https://www.norge.no/en/choose-digital-mailbox https://www.altinn.no/en/